Dualit: Crafting Timeless, High-Quality Kitchen Products Since the 1940s
Dualit’s success is rooted in a single-minded vision for the company and its products, a vision that has remained consistent since Max Gort-Barten founded the company in the 1940s. Known for its dedication to high-quality, well-engineered products, Dualit follows its instincts to identify customer needs and exceed their expectations.
New products are designed, engineered, and tested to stringent quality standards, and they are continually refined and enhanced before earning the Dualit badge. The brand's commitment to quality ensures that all elements of the manufacturing process pass strict quality control criteria.
Dualit’s reputation in the catering industry and among professional chefs sets the benchmark for its kitchen products. The brand's roots in commercial restaurants and hotels bring unmatched credentials to any kitchen, resulting in products that are built to last, prioritize performance, and integrate reliability into their design.
The company's loyal, family-oriented workforce includes many second-generation employees, with some having been with Dualit for more than 30 years. This trust and loyalty help Dualit maintain its reputation for exceptional products and customer service.
From its comprehensive spares and repairs service to monitoring consumer feedback and offering Café Club loyalty benefits, Dualit is dedicated to providing excellent customer service. Dualit's quality policy ensures that the brand's promises to customers, whether product or service-related, are delivered through continuous improvement, supplier partnerships, and employee dedication.
Dualit upholds its ethical standards through regular supplier site inspections and audits, ensuring compliance with international labor conventions. The brand is also aware of its environmental responsibilities, working to reduce energy consumption, minimize waste, and encourage recycling to lessen the environmental impact.
Dualit’s commitment to quality, innovation, and ethical practices makes it a trusted and iconic brand, synonymous with timeless, high-quality kitchen products that enhance the culinary experience and bring joy to cooking.
